SAFE Conversations

at Work and in Life

Building Mentally Healthy Workplaces Through Compassionate Leadership

The Challenge Your Leaders Face

In today's workplace, 1 in 5 Australians experience mental health challenges. Your managers witness team members struggling with personal crises, workplace stress, grief, relationship breakdowns, and mental health challenges, yet most lack the skills to respond appropriately. Without proper training, well-meaning managers may inadvertently cause harm or miss critical opportunities to provide life-changing support.

Our Solution: SAFE Conversations Skills Training

Our evidence-based virtual workshop equips your leaders with essential conversation skills to support team members experiencing mental and emotional challenges. Delivered by mental health expert Bill Carson, a Principal Master Instructor of Mental Health First Aid with over 20 years' experience across multiple industries.

Program Format:

  • 2 x 1.5-hour interactive virtual sessions

  • Expert-led instruction with extensive skills practice

  • Trauma-informed approach with real-world application

  • Investment: $195 per person (plus GST) for groups of 15-25

What Participants Say

The SAFE Framework Your Leaders Will Master

S - Self & Other Awareness Building trust, rapport and empathy while managing the balance between problem-solving and person-centered support

A - Acknowledge & Ask Learning what questions to ask (and what not to ask) when enquiring respectfully into someone's situation

F - Focus on Listening Active listening techniques that help team members feel validated, respected, and truly heard

E - Empower Identifying resources and next steps, from Employee Assistance Programs to professional support services

Measurable Impact for Your Organisation

Enhanced Leadership Capability

  • Managers gain confidence to have caring conversations that make a real difference

  • Improved ability to separate performance issues from personal challenges

  • Stronger emotional intelligence across leadership teams

Cultural Transformation

  • Builds authentic caring culture that drives engagement and retention

  • Demonstrates genuine commitment to employee wellbeing

  • Creates psychologically safe environments where people can thrive

Practical Business Benefits

  • Reduced absenteeism and turnover from unaddressed mental health issues

  • Earlier intervention preventing workplace incidents and performance decline

  • Stronger team cohesion and trust between managers and employees

  • Enhanced reputation as an employer of choice

SAFE Conversations Training for Leaders

Our SAFE Conversations training transforms how your leaders support struggling team members, moving beyond awkward encounters to confident, caring conversations that actually help. In just 3 hours across two virtual sessions, your managers master evidence-based techniques that build trust, prevent costly turnover, and create the psychologically safe culture top talent demands.

"Bill is a very engaging authentic presenter bringing to life an understanding of complex conditions with clear steps for action. I feel confident in what to do, how to approach and the importance of self-care."

"This was an excellent course that gave me more understanding of mental health and the confidence to address issues with our people and team. Bill's facilitation passion and stories were incredibly engaging and highly effective."

"We have a simple methodology to follow and we have a clear way to empower us as mental health first aiders."

Perfect Timing for Your Organisation

  • Mental Health Awareness Week and R U OK? Day initiatives

  • Manager development programs requiring practical mental health skills

  • Workplace wellbeing strategies that go beyond surface-level solutions

  • Cultural change initiatives focused on authentic care and support

Why Partner with the Women's Resilience Centre?

When you choose our SAFE Conversations training, you're not just upskilling your leaders—you're supporting women's recovery from domestic abuse and trauma. Every dollar invested helps us continue our vital work supporting women to rebuild their lives, creating a powerful multiplier effect for social good.

Ready to Transform Your Workplace Culture? Contact our Corporate Partnerships team today to discuss how SAFE Conversations can build the mentally healthy, compassionate workplace your team deserves.

Meet Your Expert Instructor: Bill Carson

20+ years of mental health expertise meets real-world business experience.

Bill Carson brings unparalleled credibility as a Principal Master Instructor of Mental Health First Aid and accredited Resilience Coach. His unique background spans manufacturing, professional services, banking, healthcare, and retail, meaning he understands the mental health challenges your industry faces.

Why Bill's Training Works:

  • Principal Master Instructor of Mental Health First Aid across Australia

  • Active Lifeline Crisis Supporter bringing frontline mental health experience

  • Executive Coach (Sydney University) who understands leadership pressures

  • Accredited in Social & Emotional Intelligence Coaching

  • B.Sc. University of Melbourne with professional facilitation qualifications

Bill's authentic, engaging approach combines academic rigor with practical compassion. His participants consistently praise his ability to make complex mental health concepts accessible while building genuine confidence in leaders to make a real difference.

"Bill is a very engaging authentic presenter... I feel confident in what to do, how to approach and the importance of self-care." - Workshop Participant